Privacy Policy – smv care agency

Privacy Policy – SMV Care Agency

At SMV Care Agency, we value the trust you place in us. Protecting your personal information and ensuring secure transactions is our top priority. Please read this Privacy Policy to understand how we collect, use, and safeguard your information.

By using our website www.smvcareagency.com, you agree to the practices described in this policy. If you do not agree, please do not use this site.

1. Information We Collect

When you use our website or make a purchase, we may collect:

Personal details such as your name, email address, phone number, and shipping/billing address.
Payment information like debit/credit card details, UPI, or net banking info (securely handled by our payment gateway – we do not store card details).
Order history and preferences to provide better service.
Technical data such as your IP address, browser type, and site usage patterns.
Cookies to improve your shopping experience (e.g., remembering login details, cart items).

You can browse the site without providing personal information, but certain features (like placing an order) will require registration.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support and resolve issues.
Improve our website and services.
Send you updates on new products, promotions, or offers (you may opt out anytime).
Ensure safe transactions and prevent fraud.
Comply with legal requirements.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

Trusted partners (like courier/logistics providers, payment gateways) to complete your order.
Law enforcement or regulatory authorities, if required by law.
A new entity in case of a merger or business transfer (with the same level of protection).